Customer Success Team

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  • Troubleshooting Google Sign-In

    Problem Role Basic Feature Solutions I get an error when trying to sign in with Google. User Using the Google Sign-In button Your Google Account email MUST match your Flex User...

  • Scan to Contact

    Overview Navigating the Scan to Contact Screen Scanning Inventory to a Contact Returning Inventory from a Contact Viewing Assets Currently Scanned to a Contact Generating Reports that Show Asset...

  • 0.27.37

    What's New in Version 0.27.37 (release date 2021-3-11) Implemented the Scan to Contact feature. 

  • Corporate Identities

    Overview Editing Corporate Identity Settings Overview The Corporate Identity is the location in Flex where you'll store the name of your company and other information that is not required but yo...

  • Adding and Editing Serial Units

    Overview Adding a Serial Unit Editing a Serial Unit Uploading Files to a Serial Unit Marking a Serial Unit as Out of Commission Marking a Serial Unit as Decommissioned Marking a Serial Unit as Pre...

  • Configuring a Barcode Scanner

    Overview Preferred Scanner Setup Scanner Setup Overview Flex works with most barcode scanners. We do, however, recommend certain models (see Barcode Scanner Recommendations). For optimal use wit...

  • Accessing Your System

    Overview Logging In To Flex Changing Your Password Logging Out of Flex Overview Flex Assets is web based, which means you can access it from anywhere with a web browser and an internet connectio...

  • Departments

    Overview Adding a Department Editing a Department Deleting a Department Undeleting a Department Overview A project element can be set up to include an associated Department field. These Departme...

  • Hidden Inventory Items and Groups

    Overview Hiding an Inventory Item Hiding an Inventory Group Granting a User Permission to View Hidden Items Overview In Flex, you can hide individual inventory items and only users with permi...

  • Navigating the Layout of Flex Assets

    Overview Flex Assets Main Interface Home Screen Quick Links To-Do List Past Due Flex Interface Main Menu Resource Browser Workbench Menu Detail Block Overview Flex Assets features a resp...